Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of iudita trotter

iudita trotter

June 3, 2025

5  out of  5
rating by iudita trotter
"Easy to work with and prompt. Was about to go with a different insurance company but Michaela Voeller State Farm was very comparable and couldn't help the great service by John Osborne. Thank you!"
We responded:
"Thank you, Iudita! I'm happy to hear that you found our service easy and prompt. John Osborne is indeed a valuable part of our team, and I'm glad he could assist you. If you need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Heather Bailey

Heather Bailey

May 31, 2025

5  out of  5
rating by Heather Bailey
"Nothing but great experiences for over 15 years! Sheryl always goes out of her way to call and help my family right away and always gets us the best option!"
We responded:
"Thank you, Heather! I'm happy to know that you've had such positive experiences with us for over 15 years. Sheryl is truly dedicated to providing the best service, and I'm glad she's been able to assist your family so well. If there's anything else we can do for you, just let us know!"
Profile photo of Teresa

Teresa

May 29, 2025

5  out of  5
rating by Teresa
"It was nice to talk to a person not a robot. John was very helpful in making sure I had the right amount of ins."
We responded:
"Thank you, Teresa! I'm glad you appreciated the personal touch in our service. John is indeed a valuable part of our team, and I'm happy he could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Judith Butcher

Judith Butcher

May 22, 2025

5  out of  5
rating by Judith Butcher
"Excellent customer service. They saved me a lot of money. It was great doing business with them"
We responded:
"Thank you, Judith, for your wonderful feedback! I'm happy to know that our team was able to provide excellent service and help you save money. It's been a pleasure working with you. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Darin Schultz

Darin Schultz

May 21, 2025

5  out of  5
rating by Darin Schultz
"John was on it with a great rate."
We responded:
"Thank you, Darin! I'm glad to hear that John was able to assist you with a great rate. Feel free to reach out anytime!"
Profile photo of Yippeeskippee N

Yippeeskippee N

May 21, 2025

5  out of  5
rating by Yippeeskippee N
"Excellent, attentive service. John is great, answered every question I had & provided quality information to help me make the best decisions for our auto & home policies! 10/10 experience for sure!"
We responded:
"Thank you for your thoughtful review! We're delighted our team provided such attentive support during your auto and home coverage review. Helping customers understand their options is always our priority, and we're grateful you took the time to recognize this effort. Wishing you confidence in your protection choices!"
Profile photo of Nolan Green

Nolan Green

May 16, 2025

5  out of  5
rating by Nolan Green
"Great service, very friendly, great staff and very Knowledgeable"
We responded:
"Thank you, Nolan! I'm happy to know you found our service friendly and knowledgeable. Our team is dedicated to providing great support, and your feedback means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"
Profile photo of JONI Fuller

JONI Fuller

May 9, 2025

5  out of  5
rating by JONI Fuller
"John Osborne was so very helpful. He answered all my questions for both auto and home insurance. By comparing and strategically planning he was able to save me over $1,400 on my choice of a six month premium on auto and a yearly premium on my home insurance. Great job John! Thank you!"
We responded:
"Thank you, Joni, for sharing your experience! I'm delighted to hear that John was able to assist you with your insurance needs. It's wonderful to know he could help you save significantly on your premiums. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Jennifer Schang

Jennifer Schang

May 9, 2025

5  out of  5
rating by Jennifer Schang
"State Farm was awesome to work with"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm happy to know you had a great experience working with us. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Mykeno Mijka

Mykeno Mijka

May 2, 2025

5  out of  5
rating by Mykeno Mijka
"Michaela was wonderful even up to the point of assuring that when I switched to my husband's it was done quickly. Getting insurance is not my favorite thing to do but I always recievwd prompt responses from Michaela and would absolutely recommend her."
We responded:
"Thank you, Mykeno, for sharing your experience! I'm happy to know that the transition to your husband's insurance was smooth and efficient. It's great to hear that our prompt responses made the process easier for you. If you ever need assistance in the future, don't hesitate to reach out."
Profile photo of Michelle Lawrence

Michelle Lawrence

May 1, 2025

5  out of  5
rating by Michelle Lawrence
"John was extremely kind, patient, and gave me 40 minutes of his time working up several quotes for homeowners and car insurance for me. He was an excellent help. 10/10."
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to hear that John was able to assist you with such dedication and care. It's wonderful to know he provided the support you needed. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Kayla Kihn

Kayla Kihn

April 30, 2025

5  out of  5
rating by Kayla Kihn
"Been with them since 2009 always helpful great service"
We responded:
"Kayla, I'm so happy to know you've been with us since 2009! Your continued support and kind words about our service mean a lot. We're always here to help with any insurance needs you may have. Thank you for being a valued part of our community!"
Profile photo of Stephanie Anderson

Stephanie Anderson

March 26, 2025

5  out of  5
rating by Stephanie Anderson
"State Farm and Chehalis is very helpful. Very easy to talk with and saved me a lot of money. I super appreciate it."
We responded:
"Thank you, Stephanie, for your wonderful feedback! I'm glad to hear that you found our team in Chehalis easy to communicate with and that we could help you save money. Your appreciation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Beverly Hartz

Beverly Hartz

March 26, 2025

5  out of  5
rating by Beverly Hartz
"State Farm has been my insurance for decades and this office in particular is exceptional in customer support and attention to detail. Wouldn't go anywhere else!"
We responded:
"Thank you, Beverly, for your wonderful feedback! I'm happy to know that our office has been able to provide you with exceptional customer support and attention to detail over the years. We're grateful for your loyalty and are here to assist with any insurance needs you may have."
Profile photo of Alicia Thornton

Alicia Thornton

March 25, 2025

5  out of  5
rating by Alicia Thornton
"No hassle, easy communication , great rates!"
We responded:
"Thank you, Alicia, for sharing your experience! I'm happy to know that you found the communication smooth and the rates favorable. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Bob Dow

Bob Dow

March 25, 2025

5  out of  5
rating by Bob Dow
"A great group to work with- highly recommended"
We responded:
"Thank you, Bob, for your kind words and recommendation! I'm glad to know you had a positive experience with our team. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Shanda pandabear221

Shanda pandabear221

March 14, 2025

5  out of  5
rating by Shanda pandabear221
"This location is so helpful and has great customer service! 10/10"
We responded:
"Thank you, Shanda, for your fantastic review! I'm happy to know that you found our location helpful and our customer service excellent. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Hellem Family

Hellem Family

March 13, 2025

5  out of  5
rating by Hellem Family
"Michaela was amazing to work with. We had so many policies to change over and she worked with us and did a fabulous job! So grateful!!!!!"
We responded:
"Thank you, Hellem Family, for your wonderful feedback! I'm so happy to hear that you found the process of changing over your policies smooth and satisfying. Your gratitude means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. I'm here to help!"
Profile photo of Mary Cook

Mary Cook

March 12, 2025

5  out of  5
rating by Mary Cook
"John was very helpful in finding me a better rate for both homeowners and auto. He explained coverages well and gave multiple quotes with different coverage amounts to find me the best deal. He also found extra options to help lower my rates for my teen driver. He was friendly and thorough. Glad I decided to make the switch to State Farm!"
We responded:
"Thank you, Mary, for sharing your experience! I'm delighted to hear that John was able to assist you in finding better rates and options for your insurance needs. It's wonderful to know that his friendly and thorough approach made your switch to State Farm a positive one. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Tawnie L

Tawnie L

March 1, 2025

5  out of  5
rating by Tawnie L
"I’m not technically a client, but this office went above and beyond when helping me with information regarding services!"
We responded:
"Thank you, Tawnie! I'm happy to know that our office could assist you with the information you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Shannon Crowl

Shannon Crowl

February 28, 2025

5  out of  5
rating by Shannon Crowl
"Always a pleasure working with my local branch."
We responded:
"Thank you, Shannon! I'm so happy to know that working with our local branch is always a pleasure for you. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Kamryn Holmdahl

Kamryn Holmdahl

February 13, 2025

5  out of  5
rating by Kamryn Holmdahl
"Sheryl is amazing and has taken all the stress out of my hands! I previously had coverage through a different insurance company and she made my transition super smooth!"
We responded:
"Thank you, Kamryn! I'm so happy to hear that Sheryl was able to make your transition seamless and stress-free. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jeff Ingram

Jeff Ingram

January 3, 2025

5  out of  5
rating by Jeff Ingram
"Michaela has the professional knowledge to answer all of my questions in a timely manner which made the process of adding another vehicle to my insurance policy."
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm glad we could assist you with your needs. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Lorene Slagle

Lorene Slagle

December 31, 2024

5  out of  5
rating by Lorene Slagle
"Super service everytime."
We responded:
"Thank you, Lorene! I'm glad to know you're satisfied with our service every time. If you ever have any questions, feel free to reach out. We're here to help!"
Profile photo of David Hartz

David Hartz

December 27, 2024

5  out of  5
rating by David Hartz
"Michaela and her team (Sheryl & Tami) at the State Farm Ins. office in Chehalis, WA are great to work with. They are professional, experienced and respond quickly to your insurance needs. Sheryl has been my State Farm contact ever since I moved to Chehalis 20 years ago."
We responded:
"Thank you, David, for your wonderful feedback! I'm happy to know that Sheryl, Tami, and the rest of our team have been able to assist you effectively over the years. Your trust in us for two decades means a lot. If you ever have any questions or need further assistance, we're here to help!"