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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gerry Carlson

Gerry Carlson

May 15, 2026

5  out of  5
rating by Gerry Carlson
"Changed all my insurance policies to State Farm. It was very easy and they were so helpful and a pleasure to work with. They were able to reduce my premiums making my budget go further."
We responded:
"Thank you, Gerry! I'm happy to hear that switching your insurance policies to State Farm was a smooth experience and that our team was able to assist you effectively. It's great to know we could help reduce your premiums and support your budget. If you have any more questions or need further assistance, feel free to reach out anytime!"
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James Meadows

May 15, 2026

5  out of  5
rating by James Meadows
"Saved me a lot of money and they were very pleasant folks to work with. Thank you"
We responded:
"Thank you, James! I'm happy to hear that our team was able to help you save money and that you found working with us enjoyable. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kristin B

May 8, 2026

5  out of  5
rating by Kristin B
"I helped my client with donating her car state farm was great with letting her know what steps she would need to take to release her liability."
We responded:
"Thank you, Kristin B! I'm glad we could assist with the necessary steps for the donation process. If you or your client need anything else, feel free to reach out. We’re here to help!"
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Khyle C

May 7, 2026

5  out of  5
rating by Khyle C
"Been a customer of theirs for a long time and even the switch over to Michaela went smoothly. Sheryl is always easy and great to work with. Highly recommend using them for all your insurance needs. PS - Motorcycle coverage through them is some the best priced around."
We responded:
"Thank you, Khyle! I'm happy to hear that your transition to our office was seamless and that Sheryl has been a pleasure to work with. Your recommendation means a lot to us, and we're glad you're satisfied with our motorcycle coverage pricing. Let us know if there's anything else we can assist you with!"
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Trudi Compton

May 7, 2026

5  out of  5
rating by Trudi Compton
"State Farm in Chehalis is a great insurance company to go through! We’ve had our insurance through them for years and they’ve always treated us right. They make it easy to make policy changes, add additional drivers, add a new vehicles, etc. It’s quick, easy and painless. The staff is amazing too!!"
We responded:
"Hey, Trudi! Thanks for being with our Chehalis office for so many years and for sharing your experience with us. We appreciate hearing that making policy changes, adding drivers, and updating your car coverage has been quick and easy for you. It means a lot to know our team has treated you well and made the process painless each step of the way!"
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Elina Tilson

April 21, 2026

5  out of  5
rating by Elina Tilson
"Switched to State Farm from American Family. Can't believe the amount of money we are saving and that's with more coverage! Literally paying a third of what we were paying. Plus, everyone at the State Farm office has been very nice, professional and helpful. I would definitely recommend them!!"
We responded:
"Thank you, Elina! I'm so happy to hear about the savings you're experiencing with us, along with the added coverage. It's wonderful to know our team has been helpful and professional. Your recommendation means a lot! Let us know if there's anything else we can assist you with."
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Robert Baker

April 15, 2026

5  out of  5
rating by Robert Baker
"Great customer service"
We responded:
"Thank you, Robert! I'm happy to hear you appreciated our customer service. We’re always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
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Cheryl Critcher

April 14, 2026

5  out of  5
rating by Cheryl Critcher
"Wonderful customer service!"
We responded:
"Thank you, Cheryl! I'm happy to know you had a wonderful experience with our customer service. We’re committed to providing the best support possible. Let us know if there's anything else we can assist you with!"
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Michael Sickles

April 11, 2026

5  out of  5
rating by Michael Sickles
"Cheryl has always gone above average for us. She has always been a pleasure to work with. She is respectful resourceful and loving. We enjoy her very much."
We responded:
"Thank you, Michael! I'm so happy to hear about your positive experience with Sheryl. She truly embodies the values we strive for in our office. We appreciate your kind words and look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
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John Hayes

April 10, 2026

5  out of  5
rating by John Hayes
"Very helpful! They helped me to switch over several Home insurance policies. Everything was very smooth and professionally handled."
We responded:
"Thank you, John! I'm happy to hear you found our service helpful. If you need anything else, feel free to reach out!"
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Andy Smith

March 23, 2026

5  out of  5
rating by Andy Smith
"Outstanding service and support from John throughout the process of working home and auto policies."
We responded:
"Thank you, Andy! I'm happy to hear that John provided you with outstanding service and support for your policies. Our team is dedicated to delivering exceptional experiences, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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devijim

March 9, 2026

5  out of  5
rating by devijim
"John is the man! Saved us over 1k on the house and hundreds on the car!"
We responded:
"Thanks, devijim! I'm happy to hear that John was able to help you save so much on your insurance. Our team is dedicated to providing great service and value. If you need anything else, feel free to reach out!"
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Brad

February 17, 2026

5  out of  5
rating by Brad
"Quick and easy and saved a bundle compared to Allstate"
We responded:
"Thank you, Ed! I'm happy to know that you found our process quick and easy, and that we could help you save money compared to your previous provider. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kelley Justice

Kelley Justice

February 17, 2026

5  out of  5
rating by Kelley Justice
"Sheryl G. is always super helpful. She goes above and beyond to help her clients."
We responded:
"Thank you, Kelley! I'm happy to hear that Sheryl has been so helpful and dedicated. Our team is committed to providing exceptional service, and it's great to know Sheryl is making a positive impact. If there's anything else we can assist you with, just let us know!"
Profile photo of Don Rae

Don Rae

February 13, 2026

5  out of  5
rating by Don Rae
"They handled my claim fast and efficient. Got me set up with a glass company asap. Highly recommend this company."
We responded:
"Thank you, Don Rae! I'm happy to hear that you found our service fast and efficient. It's great to know we could assist you promptly with your claim and connect you with a glass company quickly. If you ever need anything else, feel free to reach out!"
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Vanngun Lian

February 11, 2026

5  out of  5
rating by Vanngun Lian
"Pretty helpful"
We responded:
"Thank you! I'm happy to know you found our service helpful. If you need anything else, feel free to reach out!"
Profile photo of Kelli Flynn

Kelli Flynn

February 11, 2026

5  out of  5
rating by Kelli Flynn
"Thank you for being so kind and saving me so much per year on several policies."
We responded:
"Kelli, thank you for your kind words! I'm happy to know that we could help you save on your policies. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of K J

K J

February 4, 2026

5  out of  5
rating by K J
"Great experience with agent John Osborne. Opened up a new auto/home policy with State Farm. My current insurance rates were rising every year and received a quote from State Farm that was 50% less for Home and 25% less for auto. State Farm used to be the expensive insurance now it is the value insurance."
We responded:
"Thank you, K J, for sharing your experience! I'm happy to hear that John was able to assist you with your new policies. It's great that we could offer you such competitive rates. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Sandy Carr

Sandy Carr

January 30, 2026

5  out of  5
rating by Sandy Carr
"Very friendly, knowledgeable and helpful. I know insurance companies want to sell insurance but when I asked how I could save on my multiple vehicle insurance they helped me spend LESS. Very appreciated!"
We responded:
"Thank you, Sandy! I'm glad to hear that our team was able to assist you in finding savings on your insurance. We always aim to provide helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Skipper

Skipper

January 20, 2026

5  out of  5
rating by Skipper
"I was so frustrated looking for quality, affordable, insurance for home and auto. I'm very glad State Farm was suggested. I talked with John. He was helpful sharing information, even when I had multiple interruptions. He made it so easy. I was happy and satisfied."
We responded:
"Thank you, Skipper! I'm happy to hear that John was able to assist you with your insurance needs. It's wonderful that he made the process easy and informative for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Richard Fletcher

Richard Fletcher

January 15, 2026

5  out of  5
rating by Richard Fletcher
"I needed insurance for my pickup, so I checked many places. With some places it was quite a hassle. Then I talked with John and it was easy, quick, and the best price. Plus, John was very nice and friendly, easily answering my questions."
We responded:
"Thank you, Richard! I'm happy to hear that John made the process smooth and provided you with a great rate for your insurance. It's wonderful to know he was friendly and helpful in answering your questions. If you need anything else, feel free to reach out!"
Profile photo of Jay Ay

Jay Ay

January 6, 2026

5  out of  5
rating by Jay Ay
"Sheryl Gafford has always been amazing to work with. The staff is great too."
We responded:
"Thank you, Jay, for your kind words! I'm glad to hear that Sheryl and the rest of the team have made your experience a positive one. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of CWI JP

CWI JP

January 6, 2026

5  out of  5
rating by CWI JP
"Sheryl Gafford is great to work with. The other staff in the office has also been helpful and communication is great."
We responded:
"Thank you! I'm happy to hear that Sheryl and the rest of our team have been helpful and that communication has been smooth. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Green Valley Goldens

January 6, 2026

5  out of  5
rating by Green Valley Goldens
"Sheryl Gafford was one of the first people I worked with in the office, and she has always been amazing to work with. Her knowledge and understanding of the entire auto and life insurance process has truly been amazing. Sheryl is a fantastic person and has "real life" advice for every call - whether insuring new drivers or new cars, or questions about life insurance. The other staff in the office has also been helpful and communication is great."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Sheryl and the rest of our team have been helpful and communicative. We strive to provide knowledgeable and practical advice for all your insurance needs. If there's anything else we can assist you with, feel free to reach out!"
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selenia rodriguez

December 23, 2025

5  out of  5
rating by selenia rodriguez
"John was very kind and helpful. I would definitely recommend him to family and friends."
We responded:
"Thank you, Selenia! I'm happy to hear that John was kind and helpful during your experience. We appreciate your recommendation to family and friends. If there's anything else we can do for you, just let us know!"